Shipping | Payment methods | Returns

About Shipping & Handling

We generally ship via UPS, FedEx, or the United State Post Office (USPS). Most orders are shipped within 24-48 hours (excluding weekends and holidays). Allow 3-10 days for delivery.

Shipping is calculated from the UPS shipping tables using a combination of weight, shipping box dimension, and delivery destination. You can see your estimate shipping costs by clicking "Add to Cart" and then entering your country and state.

Rush Orders:
For Next Day, 2nd Day or 3rd Day delivery, orders must be received by 11 am Eastern time. Otherwise, please allow one extra day for delivery. For rush delivery, it is best to contact us in advance.

International Orders:
Allow 4-21 business days for delivery. Your order may be subject to the customs fees and import duties of the country to which you have your order shipped.

Payment Methods:
We accept Visa, Mastercard, American Express, Paypal and personal checks.

We will never charge your card until the order has been shipped out. You will probably receive an email from your bank right after you place the order. However, that email indicates that we have obtained authorizations to charge your card. It does not mean that the card has been charged.

To send a check or money order payment, please make it payable to "Buyyogamat" and mail to the below address:

Buyyogamat
101 First Street
Cambridge, MA 02141

Refunds & Returns

We guarantee all of our merchandise. We take pride in the products we offer and in the service we provide. Your complete satisfaction is our top priority.

If you are dissatisfied with any of our products, we will exchange it, replace it, or credit your account within 30 days of purchase, less shipping costs (note exceptions below).

You may return unused and unwashed items only in good, saleable condition for a full refund. After 30 days if the item is still unused, unwashed and in 'like new' condition, we will issue a store credit. All returned merchandise must be carefully packed and will be subject to charge if not in saleable condition.

Exceptions: Customized items, special orders, all books and media related products (CDs, videos, DVDs, calendars), neti pots and any washed or worn items are non returnable.

You are responsible for return shipping charges unless otherwise arranged in advance with us. Original shipping charges are nonrefundable.